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IT Support Specialist

Location : Cuba AL

IT Support Specialist 

McElroy Truck Lines is currently looking for a full-time IT Support Specialist in our Cuba,AL location. The position will be reponsible for providing advanced end-user and data center support within the IT environemnt. 

Essential Functions

·      Provide end-user support and training for all company hardware and software applications
·      Troubleshoot hardware and software problems to resolution
·      Install, configure, and maintain laptops, desktops, printers, mobile devices, IP phones, servers, network equipment, and other hardware 
·      Perform software installations and upgrades including operating systems, business applications, and related software
·      Administer windows Active Directory and Remote Desktop Services environment
·      Perform IT Security duties including patch management, NGAV, firewalls, content filtering, and other security features
·      Support a multi-site network environment
·      Assist supporting Storage Area Network (SAN) and VMWARE ESXI virtual infrastructure
·      Assist maintaining company backup and disaster recovery plans and procedures 
·      Provide after hours / emergency support as needed
·      Develop and maintain system documentation 
·      Additional duties as necessary

·      High School Diploma required
·      Associates degree or higher in technology related field or 2 years IT Support work experience
·      Strong communication and organizational skills
·      Ability to troubleshoot and solve complex technical issues
·      Must be a self-motivated high character individual with ability to work well with others
·      Ability to support multiple company locations
·      Some travel required
·      Must possess a valid driver license and pass pre-employment screening  

Full Benefit Package including;
- Free employee Health Insurance
- Family Plans Available
- Dental, Vision, and Disability
- Free $20K Life Insurance
- Accident and Critical Illness Insurance
- Flexible Spending Account
- 401-K Retirement Plan with Company Paid Matching
- Paid Vacation

Work Type: Full Time